Our news flash in real time

Nouméa, July 5, 7:00 pm

The part is currently on its way to be repaired by the end of the day tomorrow. New flight times and passenger itineraries will be confirmed and communicated during the day on Sunday July 6.

The company is mobilized to reduce passenger waiting times as much as possible and minimize the impact of this disruption.

Nouméa July 5 at 12:36 pm

Due to a technical failure, flight SB 500 Noumea Bangkok Paris is cancelled and awaiting rescheduling. 

The part required for the repair is now available and located abroad, and is being sent to Noumea. Taking into account the repair time, it will not be possible to reschedule the flight within 24 hours. 

A further update will be given at the end of the afternoon. 

The company apologizes for any inconvenience caused,

Thank you for your understanding

Nouméa July 5 at 06:45 am

Aircalin informs its passengers that, due to a technical failure, the SB500 flight between Nouméa and Bangkok scheduled for July 5 is canceled.

Maintenance teams are working to resolve the fault.

Passengers will be informed of the new schedule in the next few hours.

Aircalin regrets any inconvenience caused and thanks you for your understanding.

Nouméa, July 5 at 11:50 pm

The new flight schedules will be communicated tomorrow. The new itineraries for each passenger will be confirmed and communicated to passengers on July 06. The company is mobilized to reduce your wait as much as possible and minimize the impact of this disruption.

We thank you for your understanding,

Aircalin.

Nouméa, July 5 at 3:15pm

Due to a technical failure, flight SB501 Paris Bangkok Nouméa has been cancelled.

Taking into account the delivery of the necessary parts and the repair time, it will not be possible to reschedule the flight within 24 hours.  A further update will be provided in the late afternoon Paris time.

Our teams are currently working on rerouting solutions to offer passengers a new itinerary as soon as possible.

The company apologizes for any inconvenience caused,

Adverse weather conditions: Port-Vila flights rescheduled

Due to today's unfavorable weather conditions, the July 04 Nouméa-Port Vila-Nouméa rotation operated by Air Calédonie has been cancelled.

The company has mobilized all its resources to ensure that the passengers concerned are transported to their destination as quickly as possible. To this end, a special rotation is scheduled for Tuesday July 8 with the following timetable:

Departure from Tontouta to Port Vila at 3:00 p.m.

Departure from Port Vila to Tontouta at 5:30 p.m.

The company apologizes for any inconvenience caused and thanks its customers for their understanding.

From 1^st of July to 7^th of September 2025, our two Airbus A330neo aircraft will be grounded for regular scheduled maintenance. 

In order to fully maintain its flight schedule, Aircalin has chartered an Airbus A330-300 from Hi Fly LTD, a European airline operating under the same regulations and standards as Aircalin (member of IATA, certified by EASA), a regulatory obligation with which our airline must be compliant.

The aircraft will operate flights mainly between Noumea and Singapore, as well as a few routes to Sydney and Papeete, for which customers will be notified directly.

Onboard service will be provided jointly by our Aircalin and Hi Fly crews, to guarantee a qualitative experience in Business and Economy classes.

➜ Discover the cabins of this Airbus A330-300 Hi Fly

➜ See the cabin plan

Some elements of our onboard service are subject to change. 

• Aircalin Connect: Wi-Fi connection is not available on this aircraft.

• Duty Free: the Aircalin Duty Free will be available on board. However, due to the absence of Wi-Fi, payment by systematic authorization credit card will not be accepted. Deferred authorization cards as well as cash (XPF, EUR, YENS, NZD, AUD, FJD, VUV, USD, SGD) and checks (XPF only) will be accepted.

• In-flight entertainment (IFE): our usual IFE program will be available for the duration of your flight only from your own devices, as individual screens are not functional.
  • To access in-flight entertainment from your own devices (smartphone, tablet or computer): connect to the “STREAM4U” network or scan the QRCODE displayed on the seat. A pop-up window will automatically open in your browser, giving you access to Aircalin entertainment.
  • If you prefer to watch your own films or series, we invite you to download your content onto your devices before boarding via your usual streaming platforms.

• Charging your devices:
  • USB-A power outlet: a USB-A power outlet is available on your seat to recharge your device throughout the flight.
  • 115 V electrical outlet: in Business class, you'll benefit from an individual power socket located at the seat's side panel. front of your armrest. In Economy class, sockets are available between seats, one for every two passengers.

Aircalin is committed to ensuring that your trip runs smoothly.

We thank you for your understanding and hope you have a very pleasant flight.